SHIPPING & RETURNS

Shipping & Returns

Shipping

We aim to get your order to you as quickly as possible.

• Processing time: 1–3 business days

• Delivery time: 5–10 business days

• Tracking included with every order

You’ll always know where your order is.

Returns

If something isn’t right, we’ll make it right.

You can contact us to request a return or refund within our return period. We’ll guide you through the process step by step.

Return basics:

• Item should be unused and in good condition

• Contact us with your order details

We keep things simple because shopping for your pet should feel easy, not stressful.

Your satisfaction matters to us, and so does your pet’s happiness.